Privacy policy
IERC Scaler – Privacy Policy
Last updated: December 11, 2025
At IE RC Scaler, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
Information You Provide
We may collect personal information that you provide to us directly, including:
-
Name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment information
-
Order history
Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as:
-
IP address
-
Browser type
-
Device information
-
Pages viewed and time spent on our site
-
Referring website or search terms
We use cookies and similar technologies to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
-
Process and fulfill orders
-
Communicate with you about your order or account
-
Provide customer support
-
Improve and personalize our website
-
Send promotional emails (only if you choose to subscribe)
-
Prevent fraudulent activity
We will never sell your personal information.
3. Sharing Your Information
We may share your information with:
-
Service providers who help us operate our website (such as Shopify)
-
Payment processors
-
Shipping carriers
-
Third-party analytics tools
These partners only receive the information necessary to provide their services.
We may also disclose information if required by law or to protect our rights.
4. Shopify Platform
IE RC Scaler is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products.
Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. For more information on how Shopify handles your data, please refer to Shopify’s Privacy Policy.
5. Cookies and Tracking Technologies
We may use cookies, tags, and similar technologies to:
-
Improve website performance
-
Understand customer behavior
-
Remember preferences
-
Track marketing performance
You can manage cookie preferences in your browser settings.
6. Data Retention
We keep your information for as long as necessary to:
-
Fulfill your orders
-
Meet legal and accounting obligations
-
Resolve disputes or enforce policies
When information is no longer needed, we will securely delete it.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
-
Access to the information we store about you
-
Request corrections or updates
-
Request deletion of your data
-
Opt out of marketing communications
To exercise these rights, contact us at info@iercscaler.com.
8. Security of Your Information
We take reasonable precautions to protect your information, including encryption and secure communication channels.
However, no method of online transmission is 100% secure.
9. Third-Party Services
Third-party services we use may have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.
Our website may include links to external sites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
IE RC Scaler does not knowingly collect information from children under 13.
If you believe a child has provided us with personal information, contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The revised policy will be posted on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at: